Questions fréquemment posées

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The ”click” sound is a vacuum indicator which makes a sound when optimum vacuum is reached. The ”click” vacuum indicator is integrated in the newer Wine Saver pumps (not in the Vacuum Stoppers).

The Wine Saver creates a ”click” sound when the required vacuum level is reached for keeping your wine fresh in a bottle. Of course, you are able to pump more to obtain a higher level of vacuum. This has no adverse impact on your wine.

By removing the click indicator, you can dispose Loop at the plastic waste at the end of its life – right there where it started. To reach a vacuum you simply pull the pump until you feel resistance.

Yes, you can use the traditional grey stoppers with Wine Saver Loop, and vice versa; the Loop stoppers can be used with the original wine savers.

You can use the new Wine Stoppers with your old Wine Saver pump. The old Wine Stoppers can also be used with the new Wine Saver pump. Only one exception for the Wine Saver & Server; this product is only compatible with the Wine Server & Stoppers.

We recommend not to store wine bottles with a Wine Stopper laying down. When a bottle is sealed with a Wine Stopper, the best way to keep your wine fresh is to store it standing up straight. Otherwise the wine can get into the Wine Stopper, which will make the vacuum leak. Moreover, wine can also be sucked into the pump with the next use, which will make the pump sticky and stop it from functioning properly.

It can happen that little bits of wine get sucked into the pump while creating a vacuum. This will result in a sticky pump. You can clean it with a damp cloth and dishwashing soap. Let the pump dry and apply a little Vaseline (or similar grease) on the inside of the pump and the pump works just fine again. Please note: never put your pump in the dishwasher or submerge it in water!

To get the optimal “swirl” you should put 1 Liter in the decanter.